全职 SENIOR OPERATIONS MANAGER 工作, 薪水, Shopper360 Selangor 公司招聘中

SENIOR OPERATIONS MANAGER

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工作地点

职位描述

岗位职责

Role

Duties & Responsibilities

To recruit, train and coach Executives & merchandisers to achieve KPI
Build rapport with clients and retail store personnel.
To ensure the operation excellence of the field personnel and carried out effectively and efficiently.
To discipline and spot check field personnel and outlets ( Field audit )
Monthly meeting with Clients on operations issue, effectiveness and OOS
Meeting with Client on merchandisers / outlet issues
Submission and completion of all reports timely and accurately
Co-ordinate with both internal and external customers on all operation issues in the assigned area
Set-up and update Standard Operating Procedures / Processes ( SOPs)
Sharing of reports analysis, trends monitoring & insights and market intelligence findings
Manage ad hoc projects & manpower allocation
Ensure team execution excellence in following; promotion compliance, homeshelf compliance, vision score card, MSL SKU, attendance and POSM summary
Conduct monthly merchandising meeting
Identify in-outlet opportunities, solve escalated issues and propose action plans
Preparation of visit itinerary, POSM distribution, adhoc project
Submission for team’s payroll documents (incentive & claims)
Managing Sales team ( RSE/KASR) for Reckitt team
Monitoring BCL and GP for Reckitt
Assistant to Associate Director / Operations Director in managing the team for operations efficiency and effectiveness
Trainer for internal team

Job Requirements

Degree/Diploma in any technical/design discipline
Fast paced and able to handle multi projects at the same time.
Team player
Good with numbers and costing
Flexible & adaptable
Willing to take up challenge in a high pressure, fast-changing environment at irregular hours (including weekends
Proactive & resilient
Eye for detail and quality
Good interpersonal skills. Must be able to interact with all levels/positions.

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