Participate in a cross-functional team in order to be able to perform all the tasks required to deliver the relevant products, services, processes and systems
Product portfolio management and control, implementation and further development of one or more products, services, processes and/or systems throughout the entire lifecycle in a team, taking into account quality standards.
Development and implementation of digital strategies, ensuring the core infrastructure of products, services, processes and systems, consistent introduction of innovative technologies, and development and expansion of the use of digital channels
Continuous optimization of uniform, efficient, process-organizational concepts
Development, further development and transfer of technical and process-related as well as IT-technical knowledge on the subject under responsibility
Application and further development of the necessary competencies for the construction of new future-oriented digital architecture
Design and implementation of agile quality assurance and risk management
Conduct analyzes and create concepts based on market, trend and competitive observations
Pricing and benchmarking
Customer and interface management, including requirements analysis, consulting and support for the central functions and clusters with regard to the topics responsible
Ensuring internal and external requirements, in particular with regard to regulatory, reporting, compliance and audit, within the scope of the issues under responsibility and using best practices
Operation, maintenance and maintenance of the infrastructure as well as providing powerful support for relevant systems, data maintenance, reporting and authorization management
Adherence to security standards and ensure stable operation with respect to products, services processes and systems
When improving products, services, processes and/or systems, IT accessibility/software ergonomics is taken into account with regard to the objectives of the Commerzbank Inclusion Action Plan
Education:
University of Applied Sciences or equivalent professional experience
At least 5 years of professional experience
Experience in IT operations; has own responsibility for systems and/or complex processes
Skills required:
Plan and deploy all Windows application servers in production based on the defined processes
Active maintenance and updating of productive systems
Ensure 2nd and 3rd level support for the responsible IT systems
Analyze and correct incidents and problems (cancelations, cross-country skiers, vulnerabilities etc.)
Implement changes and releases in the responsible area
Documentation of the systems used (Asset Database)
Technical support of production operations
Experience with Cloud (Google, Azure)
Ensure 2nd and 3rd level support for the responsible IT systems (Windows operating systems)
Analyze and correct and document incidents and problems (cancelations, cross-country skiers, vulnerabilities, etc.)
Handle and eliminate the deficiencies identified from the health checks performed
Contact / support of server systems in foreign locations