Serving and assisting potential and existing clients in bookings for venue rentals, including conducting venue tours for potential clients and addressing queries.
Support in the preparation and execution of events held at the venue, including liaising with Estates department to ensure smooth operations during events.
Maintain accurate records of bookings, payments, and client communications and handle administrative tasks related to tenancies and venue bookings.
Assist in tracking tenancy milestones (commencement dates, renewal timelines, license fee revisions) and flagging upcoming action items to the supervisor.
Handle incoming venue hire enquiries via email and phone, and follow through on the booking process from initial enquiry to confirmation.
Maintain and update tenancy and venue hire databases, ensuring accuracy of records including contract terms, contact details, and payment status.
Ad-hoc duties as assigned by supervisor or HOD.
WHO YOU ARE:
Interest in youth engagement, partnership or business development
Team player with good networking, communication, and interpersonal skills to be able to work with a diverse set of people including staff, commercial and noncommercial partners.
Interest in property, real estate, or commercial leasing
Meticulous with documentation and follow-through on administrative tasks
Comfortable with data entry and maintaining records in Excel or similar tools
Able to communicate professionally with external clients and vendors