Conduct regular visits to newly opened and upcoming supermarket outlets to oversee operational readiness and ensure smooth store openings.
Monitor and evaluate overall store conditions, including product arrangement & product placement.
Ensure all outlets maintain operational readiness, cleanliness, organisation & presentation at all times.
Figuring out product-specific SOPs, particularly during promotional campaigns, to improve operational efficiency and support sales growth.
Work closely with the Operation Manager in developing & implementing effective planograms to optimise product visibility, space utilisation and store presentation.
Ensure consistent implementation and compliance with approved planograms across all outlets.
Conduct training and provide guidance to outlet staff on proper product handling, storage, merchandising and product placement practices.
Monitor outlet compliance with company policies, operational guidelines and established SOPs, and follow up on any areas requiring corrective action.
Conduct regular store and product audits to assess stock accuracy, product placement, merchandising standards and overall compliance.
Identify operational issues & improvement opportunities during store visits.
Prepare & maintain comprehensive reports covering product availability, store sales performance, store opening progress, audit findings and other operational matters for management review.
Requirements :
Minimum Diploma or Bachelor’s Degree in Retail Management, Business Administration, Operations Management, Marketing or any related field.
Candidates with SPM/STPM and relevant retail experience may also be considered.
Minimum 2–3 years of experience in retail operations, supermarket, merchandising or a related field.
Experience in multi-outlet operations, store opening, planogram implementation, store auditing or merchandising will be an added -advantage.
Proficient in Microsoft Office, particularly Excel and Word.
Willing to travel frequently to different supermarket outlets as required.
Willing to work on weekends, public holidays or outside normal working hours when required, particularly during store openings or promotional periods.