全职 Preadmission Officer 工作, 薪水, Beacon Hospital Selangor 公司招聘中 - Ricebowl

DUTIES & RESPONSIBILITIES:

• Coordinate and manage all pre-admission arrangements, including patient registration, documentation and financial coverage.
• Obtain and follow up on initial and inpatient Guarantee Letters (GL), including GL top-ups and insurance approvals.
• Liaise with patients regarding insurance coverage, entitlements, estimated treatment costs and payment methods.
• Ensure all insurance forms and pre-admission documents are accurately completed and submitted within the stipulated timelines.
• Coordinate pre-admission investigations as requested by consultants to ensure completion before scheduled procedures or surgery.
• Prepare accurate treatment cost quotations, particularly for Radiotherapy patients, and advise on payment arrangements.
• Assist consultants with insurance applications through online portals and follow up on approval status.
• Handle weekly Radiotherapy initial and final Guarantee Letters, ensuring all charges are accurately included.
• Respond promptly to enquiries from doctors via WhatsApp groups and liaise with relevant departments to facilitate smooth patient admissions.
• Perform other duties as assigned by Management and adhere to hospital policies, SOPs and patient confidentiality requirements.
• Maintain professionalism and provide compassionate customer service at all times.

Pay: RM2,500.00 - RM3,000.00 per hour

Benefits:

• Free parking
• Health insurance
• Maternity leave

Work Location: In person