全职 Medical Benefit Executive 工作, 薪水 up to MYR 4,000, Agensi Pekerjaan Ideal Reliance Selangor 公司招聘中 - Ricebowl

Minimum diploma in Business Administration or related discipline.

Minimum 3 year of relevant working experience. Candidate with medical insurance background will be added advantage.

Pleasant personality with excellent interpersonal and organizational skills.

Must have strong command of English and Bahasa Melayu in both verbal and written.

Computer literate

Candidate must be able to communicate and liaise with people from all management level.

Possess own transport and willing to travel.

Provide timely and efficient support: Address inquiries related to claims, plan benefits, and other matters with a client-focused approach.

Manage communication and documentation processes: Efficiently handle the flow of inbound and outbound mail, phone calls, and routing/filing of documents.

Support the Account Management Manager: Act as a reliable resource for achieving company strategies and targets by providing administrative and operational assistance.

Prepare client-specific materials: Develop renewal documents, presentation materials, and tender submissions tailored to client requirements.

Consult and update the Schedule of Benefits (SOB): Review and adjust the SOB during client visits to reflect accurate policy entitlements. Collaborate with clients to clarify their needs, provide guidance on benefits interpretation, and ensure their understanding of policy terms and conditions.

Collaborate on SOB configuration: Work closely with the Account Management team to interpret and configure the SOB accurately. This includes aligning settings with client specifications, addressing any discrepancies, and ensuring compliance with policy guidelines.

Test SOB configurations: Conduct rigorous testing of SOB configurations to validate their accuracy and adherence to policy rules. Troubleshoot and resolve any issues identified during testing to guarantee smooth implementation and functionality for end users.