- Update shipping schedule with other liner and do booking to the liner once customer confirmed the booking date and prepare booking confirmation;
- Follow up with shipper on the Invoice, Delivery Order and Packing List;
- Check cargo and D/O with Jetty or Warehouse;
- To arrange transport with Transporter for delivery;
- Coordinate and assist on the Insurance and Fumigation on behalf of customers;
- Responsible to inform customers on the Estimate Time Arrival (ETA) and Estimate Time Departure (ETD);
- Update and follow up shipment with destination agent and customer for shipment (Port to Door);
- Follow up the door shipment on behalf of customer until reach the destination;
- Prepare Monthly Objective Report and submit to Assistant Manager for checking;
- Perform any other jobs as assign by superior / management when required from time to time.
Requirements:
- Possess at least Higher Secondary/STPM or Diploma in related field.
- Minimum 1 years of working customer service/documentations/operations experiences in forwarding/shipping environment;
- Multitasking with communications and time management skills;
- Reporting skills;
- Computer literate.
Job Types: Full-time, Permanent
Pay: RM4,000.00 - RM5,000.00 per month
Benefits:
- Health insurance
- Maternity leave
- Opportunities for promotion
- Professional development
Education:
Experience:
- shipping & forwarding: 1 year (Preferred)
Language:
- Mandarin (Preferred)
- English (Preferred)
Work Location: In person