Job Summary
You will manage export shipments by coordinating bookings, preparing documentation, monitoring vessel movements, and ensuring timely communication with customers and partners to deliver efficient logistics services.
Responsibilities
- Manage assigned customer accounts to ensure smooth export operations
- Confirm new export CIF/CFR shipments and process Certificate of Origin (CO) applications from customers
- Arrange bookings with shipping lines or co-loaders upon receiving customer orders
- Communicate shipping schedules to customers’ appointed warehouses
- Provide booking confirmations to customers and coordinate with warehouses, co-loaders, and carriers
- Prepare complete Letter of Credit (LC) documentation for each shipment, including Bill of Lading, bank drafts, and beneficiary certificates
- Organize loose cargo collection or container trucking as required
- Prepare export permit declarations and arrange Certificate of Origin endorsements
- Monitor vessel movements and Actual Time of Departure (ATD), then prepare and dispatch final shipment documents to customers
- Send pre-alert notifications to destination agents to ensure smooth cargo handling
- Review and input costs into invoices and prepare billing statements for customers
Preferred competencies and qualifications
- Relevant work experience in export logistics or freight forwarding
- Self-discipline and initiative to work independently
- Strong teamwork, interpersonal, and communication skills
- Customer service orientation to maintain positive client relationships