全职 Fresh Graduate M@ndarin/Cantonese Customer Service 工作, 薪水 up to MYR 4,000, Agensi Pekerjaan TalentConsult Selangor 公司招聘中 - Ricebowl

* SPM qualification or above.

* Good communication skills in Mandarin and English to support the relevant customer markets.

* Cantonese proficiency required for selected projects.

* Basic computer skills and strong attention to detail.

* A patient, responsible, and customer-focused approach.

* Previous customer service experience is an advantage.

* An IT background or basic IT knowledge is preferred for technical support projects.

* Able to work on-site in Ara Damansara and follow the assigned project’s schedule.

* Handle customer enquiries through phone, email, or live chat, depending on the project.

* Provide accurate information and resolve customer concerns professionally.

* Maintain accurate customer records and follow up on outstanding cases.

* Process documentation and verify information where required.

* Coordinate with internal teams and escalate issues when necessary.

* Meet the assigned project’s service quality and performance standards.

• Annual Leave
• Medical and Hospitalisation Leave
• SOCSO
• EPF
• Medical Insurance
• Training Provided
• Allowance Provided
• Overtime Pay
• 5 Working Days