Identifying, develop & maintain/build positive relationships with industry partners including but not limited to Developers, Main Contractors, Building Material Trading Houses, Doors Partners & System Integrators
Maintaining relationships with key accounts by making regular visits, following BCI leads, tracking market development, understanding market & partner needs, and anticipating new marketing opportunities to grow the ASSA ABLOY market share
Providing in collaboration with specifications team a detailed and accurate specification/schedule consultancy adhering to all pertinent Building codes, standards and total requirements of ASSA ABLOY products as requested by the clients
Provide customer product quotations for tenders and be proficient in the tender interview process as well as price negotiations
Performing inspections at job site, attend site meetings and address site issues, including training of contractors and ensuring that ASSA ABLOY’s products are properly installed
Work together with internal specification and scheduling team to ensure that the bills of quantities are promptly updated and assist in the preparation of project scheduling and installation of sample boards and mock-up samples as may be required
Work closely with internal logistics support team to ensure that our deliveries are properly and promptly delivered according to customer schedule
Assist the finance department in the follow-up of payment from customers, by ensuring that all necessary documentation especially regarding project progress claims are submitted according to schedule and on time
Liaise closely between customers and our sales, logistics, finance support teams to maximize and enhance customer service levels, especially where product installation/repair is necessary
Analyses trends, data, demographics, pricing strategies, and other information that can potentially improve marketing and sales performance
Providing fast, reliable, and experienced customer service support and user experience
REQUIREMENTS:
Customer service orientated outlook and accountability
Excellent understanding of the project sales, commercial and residential project management, construction
Solid and traceable network of industry experts and partners including Developers, Main Contractors, Building Material Trading Houses, Doors Partners, and System Integrators
Good presentation and communication skills
Computer literate (Microsoft Office)
Good command over written and spoken English
Possess own transport with legal driving license and willing to travel regionally as required