Manage daily administrative and operational activities of the branch.
Handle daily branch cash flow, petty cash, cash reconciliation, banking, and submission of daily financial documents to the Finance Department.
Follow up and monitor various payment transactions, including installment payments, auto debit, FPX, CDM, JomPAY, internet banking, and cheque payments.
Verify customer financing and CTOS applications, update ownership claim information, and handle related documentation.
Prepare and verify documentation for JPJ registration, motorcycle delivery, hire purchase agreements, insurance, and customer ownership-related matters.
Check motorcycle engine and chassis numbers against PDI/DO documents and ensure all required information is updated accurately before delivery.
Manage branch stock records, stock transfers, stock requisitions, and assist Sales Personnel with stock availability.
Maintain proper custody and records of grants, keys, cover notes, agreements, service coupons, and other important documents.
Coordinate with HQ, Finance, HR, OPD, SMD, branches, third-party collection companies, and other departments on daily, weekly, and monthly administrative matters.
Prepare and submit reports, payment requests, attendance records, stock reports, and other documentation as required.
Attend to walk-in customers regarding installment and insurance payments and provide administrative support to other branches when required.