全职 CUSTOMER SERVICE (CHERAS) 工作, 薪水 up to MYR 2,500, BATTERY4U SDN BHD Federal Territory 公司招聘中 - Ricebowl

What You’ll Do

• Handle inbound calls and assist customers with their enquiries.
• Provide accurate information on our products and services.
• Resolve customer issues and complaints in a professional and timely manner.
• Assist customers through online platforms, social media and WhatsApp.
• Record and maintain daily and monthly customer service reports.
• Follow up with customers when necessary to ensure proper resolution.

What We’re Looking For

• Good communication and interpersonal skills.
• Customer-oriented with a positive attitude.
• Able to work independently and as part of a team.
• Flexible and adaptable to changing situations.
• Good problem-solving skills.
• Proficient in Microsoft Office, especially Microsoft Excel and Microsoft Word.
• Willing to work on shifts, including night shifts, when required.

Why Join Us?

• Supportive and dynamic working environment.
• Opportunities to learn and grow.
• Rewards and incentives for achieving targets.
• A workplace that values teamwork and work-life balance.

Job Types: Full-time, Permanent

Pay: RM1,700.00 - RM2,500.00 per month

Benefits:

• Flexible schedule
• Opportunities for promotion
• Professional development

Ability to commute/relocate:

• Kuala Lumpur: Reliably commute or planning to relocate before starting work (Required)

Experience:

• Customer Service: 1 year (Preferred)

Language:

• Bahasa (Preferred)

Work Location: In person