A. Membership Sales
- Acquire and maintain knowledge of all member products and programs
- Develop membership sales strategies within the assigned territory.
- Solicit and close sales of gym memberships.
- Oversee the effective execution of member acquisition strategies.
- Enforce pre-opening sales policies and procedures.
- Complete all daily sales activities (phone calls, emails, prospecting, etc.)
- Performing all basic system transactions pertaining to billing and contracts.
- Manage payment facilities to ensure that all transactions are accounted for.
- Being responsive to member feedback and complaints and working towards a timely resolution.
- Driving retention by partnering with a fitness team to introduce fitness services at the point of sale.
- Effectively meet and surpass sales targets as stipulated by Anytime Fitness.
B. Member Acquisition
- Developing relations with the community and local small businesses by involving clubs in community events.
- Performs neighborhood canvassing campaigns to generate awareness and member leads within the surrounding area, including neighborhoods, apartment and condo complexes, and new developments.
- Actively build a network of contacts through prospecting and referrals. Continuously search for opportunities to acquire new members.
- Encourage member referral system to promote group or community engagement
- Create an inviting and welcoming experience for future members.
C. Customer Service
- Partner with the team to ensure a high level of customer service
- Notify management of any member concerns or complaints and assist as needed
- Adhere to all company policies and procedures
- Assist with wellness and fitness promotions and external events
- Conduct, record, and report a daily productivity sheet as stipulated by Anytime Fitness.
- Keep membership paperwork in order.
Job Type: Full-time
Pay: RM1,500.00 - RM5,000.00 per month
Benefits:
- Gym membership
- Maternity leave
- Opportunities for promotion
- Parental leave
- Professional development
Ability to commute/relocate:
- Setia Alam: Reliably commute or planning to relocate before starting work (Required)
Work Location: In person