全职 Systems Support Engineer 工作, 薪水 up to MYR 4,500, CLL Systems Selangor 公司招聘中 - Ricebowl

Minimum Advanced Diploma or Degree in Computer Science, Information Technology, or equivalent

Minimum 1–2 years supporting HCI (Nutanix, Hyperflex, VSAN), VMware, Hyper-V, Microsoft AD, Exchange, Office 365, SharePoint, SCCM, Veeam, Commvault, Cohesity

Knowledge of Cloud, Linux, Network, SharePoint is an advantage

Strong communication, time management, and problem-solving skills

Self-motivated, proactive, customer-focused, and willing to work independently

Fluent in English, good attitude, open to learning, and willing to work after hours if needed

Must have own transport and a valid driving license

Lead project assessment, design, implementation, and user acceptance testing (UAT)

Troubleshoot, resolve technical issues, and provide ongoing support and maintenance

Perform preventive health checks and manage system configurations with clear documentation

Ensure timely delivery of projects and high-quality customer service

Handle escalations, report root causes, and drive process improvements

Collaborate with team members and coordinate with vendors, ensuring adherence to SLAs

Provide after-hours and weekend support when necessary

Work on-site and adhere to a rotating 24/7 shift schedule, including mornings and nights