Documentation Management: Maintain and organize logistics records, including shipping documents, invoices, and delivery confirmations.
Data Entry: Accurately input and update data related to shipments, inventory, and logistics activities in the company’s database.
Communication: Liaise with vendors, carriers, and internal departments to track shipments, resolve issues, and ensure timely delivery.
Scheduling: Assist in scheduling and coordinating shipments, pickups, and deliveries. Ensure all logistics activities align with operational schedules.
Reporting: Generate and distribute reports related to logistics performance, inventory levels, and other key metrics as required.
Customer Service: Handle inquiries from customers regarding shipment status, delivery issues, and other logistics-related concerns.
Compliance: Ensure all logistics processes comply with company policies, industry regulations, and legal requirements.
Inventory Management: Support inventory tracking and reconciliation to ensure accuracy and prevent discrepancies.
Office Support: Provide general administrative support to the logistics team, including filing, photocopying, and handling correspondence.
Qualifications:
Experience: Minimum of 1-2 years of experience in an administrative role, preferably within logistics or supply chain management.