- Selangor Malaysia
工作地点
职位描述
岗位职责
We’re Hiring: Guest Service Manager | Wyndham Acmar Klang
Location: Klang, Selangor
Department: Front Office | Full-Time
Lead with passion. Inspire excellence. Create memorable stays.
Are you a natural leader who thrives in guest-facing roles?
Do you have a heart for hospitality and a mind for service excellence?
At Wyndham Acmar Klang, we’re looking for a Guest Service Manager to take our front office operations to the next level of world-class guest experience.
This is your chance to lead a dynamic team, create unforgettable first impressions, and be part of a globally respected hospitality brand.
Your Mission:
- Lead, coach & inspire the Front Office team to deliver exceptional guest service
- Oversee daily operations: check-ins, check-outs, reservations & guest queries
- Handle VIP arrivals, guest feedback & service recovery with professionalism
- Ensure adherence to Wyndham brand standards & operational SOPs
- Collaborate with other departments for smooth, seamless guest experiences
- Train & develop team members to grow in their roles
Who You Are:
- A confident and professional hospitality leader with strong people skills
- Minimum 2–3 years of experience in front office/guest services manager or duty manger role
- Strong communication in English & Bahasa Malaysia (other languages a plus!)
- Hands-on, proactive, and calm under pressure
- Familiar with Opera PMS or similar hotel systems
- Committed to guest satisfaction, service quality & team development
What You’ll Get:
- Join an internationally recognized hotel brand
- Attractive salary
- Career advancement opportunities
- Professional training & development programs
- A supportive, respectful, and inspiring team culture
- Staff meals, uniforms, and other hotel perks
Apply Today!
Subject: Guest Service Manager Application – Your Name
At Wyndham Acmar Klang, we don’t just manage guests — we elevate their experience.
Lead the way. Make your mark. Be the difference.
#WyndhamAcmarKlang #GuestServiceManager #HospitalityLeadership #HotelCareers #KlangJobs #WyndhamCareers #FrontOfficeExcellence #MalaysiaJobs #LeadWithPassion
Job Types: Full-time, Permanent
Pay: RM3,000.00 - RM4,000.00 per month
Benefits:
Ability to commute/relocate:
Application Question(s):
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Experience:
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Location:
Willingness to travel:
Work Location: In person
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