QA/QC Executive
Thermal Insulation | Rubber Insulation Manufacturer
Public-listed manufacturer with over 30 years of industry establishment
Key Responsibilities
- Support the QAQC Manager in planning, implementing, and maintaining the company's Integrated Management System (IMS) in accordance with ISO 9001:2015, ISO 14001:2015, and other relevant standards
- Develop, review, and update product specifications, testing protocols, and quality assurance procedures
- Oversee product quality inspections, testing, and evaluation to ensure compliance with internal standards, customer requirements, and regulatory obligations (including RoHS, SIRIM, etc.)
- Lead the investigation, resolution, and documentation of customer complaints, ensuring Corrective and Preventive Actions (CAPA) are effectively implemented
- Supervise, monitor, and evaluate the performance and achievements of subordinates, providing regular coaching, mentoring, and disciplinary guidance where necessary
- Plan and conduct training programs for QA/QC staff, including new employee induction, technical training, and refresher sessions
- Coordinate internal and external audits (ISO audits, corporate audits, customer audits, supplier audits), and ensure timely closure of non-conformities
- Oversee calibration and verification of testing and measuring equipment, ensuring records are properly maintained
- Review, approve, and monitor product samples and testing processes to maintain product reliability and quality
- Provide technical support to customers and prospective clients regarding product quality, testing methods, and certifications
- Ensure all product certifications, licenses, and renewals are completed before expiration dates
- Assist the QAQC Manager in departmental reporting, documentation, and continuous improvement initiatives
- Lead or participate in quality improvement projects, root cause analysis, and cross-functional problem-solving
Job Requirements
- Diploma/Bachelor's degree in engineering, Quality Management, Manufacturing, or a related discipline
- Minimum 2 years of working experience in QA/QC (manufacturing/production environment preferred)
- Fresh graduates encouraged to apply
- Strong understanding of ISO 9001:2015, ISO 14001:2015, and other relevant standards (RoHS, Green Building certification, FM Approval, and others is an advantage)
- Knowledge of calibration, testing equipment, and laboratory procedures
- Familiar with legal and regulatory requirements related to product quality and safety
- Strong problem-solving, analytical, and decision-making skills
- Proficiency in MS Office and quality management software/tools
Job Type: Full-time
Pay: From RM2,500.00 per month
Experience:
Work Location: In person