About the role
We are looking for a friendly, enthusiastic, and guest-oriented F&B Service Agent to join our Restaurant team. The successful candidate will be responsible for providing efficient food and beverage service, maintaining restaurant cleanliness and presentation, and ensuring a pleasant dining experience for all guests.
Key responsibilities
- Welcome guests warmly and assist with seating arrangements.
- Present menus, explain menu items, take orders, and serve food and beverages accurately.
- Ensure timely and attentive service throughout the guests' dining experience.
- Prepare and maintain table settings, service stations, and restaurant areas.
- Clear tables and reset them promptly while maintaining cleanliness and hygiene.
- Coordinate with kitchen and bar team members to ensure smooth service operations.
- Respond to guest enquiries and feedback professionally, escalating complaints to the supervisor when necessary.
- Follow hotel service standards, standard operating procedures, and food safety requirements.
- Assist with restaurant opening and closing duties, including setup and replenishment of service supplies.
- Perform other duties as assigned by the F&B management team.
Pay: RM1,700.00 - RM1,900.00 per month
Benefits:
- Additional leave
- Flexible schedule
- Meal provided
- Opportunities for promotion
- Professional development
Work Location: In person