全职 Operation Analyst Engineer (Engineering Data) 工作, 薪水 up to MYR 4,000, MITS Solutions Asia Selangor 公司招聘中 - Ricebowl

- Perform installation and troubleshooting at customer site

- Engage with business users and stakeholders to thoroughly understand their reporting needs, data-related challenges, and support analysis (engineering)

- Must be able to establish communications and support end users.

- Perform live monitoring of machinery and equipment within the assigned portfolio to identify equipment abnormalities and breakdowns.

- Ensure timely escalation of critical events to the relevant stakeholders until resolution.

- Conduct daily fault analysis of monitored equipment and responsible for reporting preparation for service teams and customers.

- Follow up with local Service teams on recommended corrective actions and site resolutions to achieve callout prevention and success cases.

- Perform monthly analysis to identify recurring failure trends, root causes, and improvement opportunities aimed at improving reliability.

- Collect, validate, and manage operational data required for analysis and customer performance studies.

- Support ad-hoc requests on investigating equipment data, operational trends, and site-specific issues using available tools.

- Recommend technical improvements based on equipment performance analysis, software capabilities, and best practices.

- Support deployment and testing of new monitoring hardware, digital tools, and software upgrades.

- Maintain accurate documentation of monitoring activities, analysis, recommendations, and follow-up actions.

- Good troubleshooting and debugging skills for both hardware and software related.

- Basic knowledge of IT infrastructure, networking, and system administration.

- Experience in data handling, analysis, and interpretation to support operational decision-making.

- Experience with projects involving internet connectivity, remote monitoring, or IoT solutions is an added advantage.

- Experience in developing data visualizations and dashboards using Microsoft Power BI is an added advantage.

- Advanced Microsoft Excel and SQL skills (PivotTables, Power Query, - formulas, data modelling) are an added advantage.

- Must possess good communications skills and willing to support customers

- Maintain database and data entry every week

- Bachelor Degree in Engineering (Mechanical, Electrical, Mechatronics, or related discipline), Computer science, Software Engineering, Computer Programming or equivalent experience.

Pay: RM2,000.00 - RM4,000.00 per month

Benefits:

• Professional development

Work Location: In person