全职 SAP SERVICE MANAGER 工作, 薪水 up to MYR 13,000, Biesse Japan K.K. Selangor 公司招聘中 - Ricebowl

HIRING: SAP SERVICE MANAGER

Location: Cyberjaya, Malaysia
Nationality: Malaysian
Experience: 5+ Years
Level: Mid to Senior
Domain: SAP | Finance & Treasury | IT Service Management

We are looking for experienced SAP Service Managers with strong expertise in SAP environments, preferably within Finance & Treasury, to join a global organisation.

KEY RESPONSIBILITIES

• Manage end-to-end SAP service delivery and support
• Drive Continuous Service Improvement initiatives
• Manage incidents, RCA, preventive actions and stakeholder communication
• Govern change management and ensure global IT standards compliance
• Conduct internal/external service reviews and vendor performance reviews
• Manage SOx, GDPR, IT Security and audit controls
• Support DR tests, certificate renewals and other periodic activities
• Collaborate with global teams, end markets, project teams and 3rd-party vendors
• Support system stabilisation, service improvements and innovation
• Manage service run costs and support implementation of new services
• Ensure supplier readiness, knowledge transfer and smooth service transition

ESSENTIAL REQUIREMENTS

• Degree with 5+ years of IT Services experience
• Strong experience with SAP systems/environments
• SAP Finance & Treasury experience preferred
• Strong stakeholder management and communication skills
• Experience working in large, complex global organisations
• Experience managing internal and outsourced IT service providers
• Strong understanding of ITIL V4 processes
• Experience in SOx-controlled environments, audits and data confidentiality
• Ability to independently drive Continuous Service Improvement
• Understanding of Agile / DevSecOps methodologies
• ITIL V4 certification or equivalent

GOOD TO HAVE

• ServiceNow ITSM experience
• Azure DevOps (ADO)
• SaaS / integrated applications
• AI, RPA, analytics and digital solutions
• Experience using AI to improve productivity
• Previous BAT experience and understanding of BAT processes/priorities

APPLY NOW

Interested candidates can share their CV:

WhatsApp: +************* 93392
Email: *************

Contact: Anjali Thukral

Pay: RM12,000.00 - RM13,000.00 per month

Work Location: In person