jobs in Axonect

全职 Junior Application Support Engineer 工作, 薪水, Axonect Federal Territory 公司招聘中 - Ricebowl

Junior Application Support Engineer

Axonect

全职

KL City, Federal Territory

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工作地点

  • Kuala Lumpur Federal Territory Malaysia

职位描述

岗位职责

Key Responsibilities

  • Support Billing & Wallet activities, including application monitoring, testing, releases, dry runs and production/hypercare support.
  • Perform first-level troubleshooting and validation, including log checks, issue tracking, test evidence preparation and escalation.
  • Support project and operational readiness activities, including documentation, SOP updates and operational handover.
  • Coordinate with application, middleware and client partner teams to resolve issues and support smooth delivery.
  • Assist with deployment preparation, release validation and post-release monitoring.
  • Ensure timely reporting and follow-up on incidents, issues and operational activities.


Person Specifications

  • Diploma or Bachelor's Degree in IT, Computer Science, Software Engineering or a related field.
  • 3-5 years of prior experience in a similar field.
  • Basic understanding of application support, software testing, databases, logs and troubleshooting.
  • Exposure to SQL, Linux/Unix, middleware or application monitoring tools is an advantage.
  • Good communication, coordination and problem-solving skills.
  • Willingness to support after-hours activities, including releases and production support when required.
  • Able to mobilise at short notice.
  • Exposure to telecommunications, billing, wallet or enterprise application environments is preferred.
  • Proactive, responsible and willing to learn in a fast-paced operational environment.


Vendor Submissions - 12 months

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