About the role
As a Senior Leasing & Business Development Executive, you will lead end-to-end tenancy administration and support the company’s leasing, outlet expansion, relocation and closure activities. You will manage landlord and stakeholder relationships, coordinate cross-functional leasing requirements, maintain accurate tenancy records, and provide commercial insights to support portfolio growth, cost optimisation and operational improvements.
Key responsibilities
- Manage the complete tenancy administration lifecycle, including new leases, renewals, extensions, variations, relocations and outlet closures.
- Review, prepare and assess leasing proposals, Letters of Offer, tenancy agreements, renewal letters and related tenancy documentation.
- Coordinate lease renewal activities, monitor lease expiry schedules and follow up proactively on renewal negotiations and approvals.
- Ensure tenancy documentation is accurate, properly executed and maintained in accordance with company policies and governance requirements.
- Serve as the primary liaison between the company and landlords on tenancy renewals, rental payments, deposits, utilities, maintenance and tenancy-related issues.
- Build and maintain positive relationships with landlords, property managers, consultants and external stakeholders.
- Coordinate with Operations, Finance, Sales Support, Project, Legal, Store Technical Management and Management on leasing and operational requirements.
- Manage communications regarding outlet openings, closures, handovers, reinstatement works and business licence requirements.
- Create, maintain and update location codes, store cards and outlet information in NAV and tenancy databases.
- Maintain comprehensive records for retail outlets, headquarters, warehouses, hostels and related company properties.
- Update Store Master listings, leasing trackers, closure trackers, tenancy databases and lease status records.
- Ensure leasing records, agreements, approvals and supporting documents are properly filed and archived in physical and electronic formats.
- Prepare and process payment memos relating to rental deposits, top-up deposits, stamp duties, legal fees, utilities and other tenancy-related expenses.
- Monitor rental payments, renewal costs, utility payments and outstanding balances, and track landlord billing, rental invoices and payment statuses.
- Coordinate with Finance to support timely payment processing and the collection of deposit refunds.
- Coordinate leasing requirements for new outlet openings, relocations, renovations and closures.
- Prepare opening and closure timelines and communicate updates to relevant departments.
- Collaborate with Project teams on reinstatement works, renovation activities, business licence applications and operational readiness.
- Monitor tenancy obligations related to handover, reinstatement and exit requirements.
- Prepare leasing reports, rental summaries, occupancy reports and management updates for the Executive Chairman and Executive Director.
- Monitor leasing performance indicators and provide accurate status updates on renewals, payments and lease commitments.
- Analyse rental rates, market trends, sales performance and leasing opportunities to support commercial and strategic decision-making.
- Provide data-driven insights and recommendations for planning, forecasting, expansion strategies and portfolio optimisation.
- Coordinate document review, approval and execution processes with management and authorised signatories.
- Track approval workflows, manage courier dispatches and maintain records of document submissions and receipts.
- Prepare discount vouchers and other administrative documentation as required.
- Ensure compliance with internal governance procedures, company policies and lease obligations.
- Support site expansion and relocation initiatives through preliminary assessment and commercial evaluation.
- Conduct feasibility assessments based on proposed sites and leasing terms.
- Assist management in evaluating business opportunities and negotiating favourable commercial terms.
- Contribute to strategic projects related to portfolio growth, cost optimisation and operational improvements.
What we're looking for
- Experience in leasing, tenancy administration, property management, business development or a related commercial function.
- Strong understanding of lease administration, tenancy documentation, renewal processes and landlord coordination.
- Ability to manage multiple leasing activities, timelines, approvals and stakeholders with accuracy and attention to detail.
- Strong communication, negotiation, coordination and relationship management skills.
- Analytical ability to assess rental rates, market trends, leasing opportunities and commercial terms.
- Proficiency in maintaining databases, trackers, reports and document filing systems.
- Ability to work effectively with Finance, Operations, Project, Legal, Sales Support and management teams.
- Strong organisational skills and the ability to follow governance, compliance and approval requirements.
- Proficiency in Microsoft Office and the ability to work with NAV or similar tenancy and property management systems.
Pay: RM3,200.00 - RM4,200.00 per month
Work Location: In person