全职 Customer Support Specialist 工作, 薪水, Chua's Home Sdn. Bhd. Selangor 公司招聘中 - Ricebowl

Must have relevant working experience handling Airbnb, Agoda, and ************* bookings or operations.

Comfortable communicating with guests over the phone and through messaging platforms.

Able to follow SOPs, respond to enquiries promptly, and manage multiple tasks efficiently.

Responsible, organised, detail-oriented, and able to coordinate with cleaners and maintenance personnel.

Good communication and problem-solving skills.

Respond to guest enquiries and manage bookings through Airbnb, Agoda, and *************

Arrange cleaning schedules and coordinate with cleaners to ensure properties are ready for guests.

Monitor and follow up on handyman tasks and maintenance issues.

Collect and record guest deposits and ensure payments are properly documented.

Communicate with guests via phone and messaging platforms, providing timely and professional assistance.

Follow standard operating procedures (SOPs) and ensure all guest requests are handled promptly.