全职 Executive - Supervisor Aftersales Quality Standard (AQS) 工作, 薪水 up to MYR 3,500, AMITEC TECHNOLOGY SDN BHD Selangor 公司招聘中 - Ricebowl

Job Responsibilities

• To investigate technical complaints and provide solutions to Dealers and HQ Service Centre.
• To assist Section Head/Executive in coordinating technical support, recall execution and product improvement feedback.
• To liaise with Spare Parts Department for part provisioning for field repairs.
• To assist in preparing technical documents, technical bulletins, service bulletins and updates to manuals.
• To collect and report on monthly product quality trends and field issues.
• To conduct dealer or HQ Service center visits or remote troubleshooting when and where necessary.
• To support Section Head / Executive in field technical investigation when necessary.
• To arrange for replacement parts supply to Dealers with relevant documented information.
• To register warranty claim into Master and Monitoring List and ensure the details is accurate.
• Any other duties or responsibilities assigned by the management from time to time.

Job Requirements

• Candidate must possess at least Diploma in Mechanical Engineering or any equivalent field.
• Minimum 1 to 2 years of experiences in after-sales service / warranty / claim or relevant to work experience.
• Familiar with technical terms, parts and figures especially in Automotive Industry (2 wheelers is preferred)
• Familiar with computer applications and willing to learn company after sales management system application.
• Strong judgement and decision skills.
• Competent to converse and write in Bahasa English and Bahasa Malaysia.
• Competency in other language is an advantage.
• Computer literate in Microsoft office such as Words, Excel, and Power Point.J
• Minimum SPM/ STPM/ Certificate/ Diploma/Degree of Mechanical Engineering / Quality Assurance and its related field.

Job Type: Full-time

Pay: RM2,000.00 - RM3,500.00 per month

Benefits:

• Free parking
• Maternity leave
• Professional development

Application Question(s):

• Notice Period/Mula Berkerja
• Expected Salary/Gaji yang Dipohon

Experience:

• Warranty/Claim: 1 year (Preferred)
• After-sales service: 1 year (Preferred)

License/Certification:

• B/B2/D (Required)

Work Location: In person