全职 Front Desk Executive 工作, 薪水 up to MYR 4,000, Asal Integrative Healthcare Sdn. Bhd. Selangor 公司招聘中 - Ricebowl

What We’re Looking For

• Malaysian Citizens or Permanent Residents only

• Fresh graduates are welcome to apply — full training will be provided

• Previous experience in a clinic, healthcare setting, hotel or front-line physical customer-facing role is a plus point; do send us a whatsapp message at +************* ************* emphasizing this strong history of yours together with resume!

• Naturally warm and welcoming personality

• Strong communication and interpersonal skills

• Able to complete and maintain administrative paperwork accurately according to SOPs

• Organised, responsible and detail-oriented

• Able to work independently while maintaining good teamwork

• Comfortable using clinic/medical office software, EHR systems and basic office tools

• Able to maintain patient confidentiality and uphold professional and ethical standards

• Willing and capable of training or guiding other front desk team members in the future after promotion and salary increment to senior front desk executive

• Proficiency in Mandarin is an advantage

Added Values — With Tangible Rewards

We value team members who contribute beyond their basic job responsibilities.

Additional recognition and rewards may be given to team members who:

• Communicate well with people of different backgrounds

• Consistently provide caring and patient-centred service

• Show initiative and take ownership of their responsibilities

• Help improve clinic workflows, documentation or SOPs

• Demonstrate strong teamwork and reliability

Extra contributions may lead to monetary incentives and additional staff rewards.

Benefits

• Annual Leave

• Medical & Hospitalisation Leave

• Maternity leave

• Grieving leave

• Marriage leave

• EPF

• SOCSO

• EIS

• Travel allowance

• Education Funds

• Monthly birthday celebration & yearly company trip (We work hard play harder here!)

• Special Leave (Life happens & we understand! No explanation needed!)

• Welcome patients and visitors with warmth, professionalism and genuine care

• Provide a positive and comfortable first impression of the clinic

• Manage appointment scheduling, patient registration, records, billing and payment-related matters

• Handle incoming calls, messages and enquiries and direct them appropriately

• Maintain accurate patient and administrative records

• Handle front desk paperwork and documentation

• Follow established front desk SOPs and clinic workflows consistently, share ideas or suggestions for SOP improvements

• Keep the reception and waiting area neat, organised and presentable

• Coordinate with doctors, nurses, treatment coordinators and other team members to ensure smooth patient flow

• As career advances, assist in onboarding and training new front desk team members

• Annual Leave
• Medical and Hospitalisation Leave
• EPF
• SOCSO
• EIS
• Travel Claims
• Birthday Claims
• Education Funds
• Special Mental Health Leaves