全职 Operations Executive 工作, 薪水 up to MYR 4,000, Agensi Pekerjaan Innovedge Selangor 公司招聘中 - Ricebowl

• Previous experience in administration, operations, coordination or a related role is an advantage.

• Good verbal and written communication skills.

• Strong organisational and time-management skills.

• Good attention to detail and accuracy.

• Comfortable using Microsoft Office and Google Workspace.

• Comfortable learning new software, systems and digital tools.

• Able to manage multiple tasks and priorities at the same time.

• Good problem-solving and follow-up skills.

• Able to communicate professionally with customers, colleagues and external parties.

• Good command of English and Bahasa Malaysia.

• Additional languages are an advantage.

• Able to work independently while also being a team player.

Operations Coordination

• Support the day-to-day operations of Innovedge.

• Coordinate tasks and information between different departments.

• Follow up on applications, documents and outstanding matters.

• Coordinate appointments, interviews, meetings and other schedules.

• Keep track of deadlines and ensure tasks are completed on time.

• Communicate updates and outstanding matters to the relevant team members.

• Assist with coordinating customers, applicants, domestic helpers and external parties when required.

• Ensure operational matters are followed through from start to completion.

Administrative & Documentation Support

• Prepare, organise and maintain company documents and records.

• Perform data entry and update internal systems and databases.

• Ensure information and documentation are complete, accurate and up to date.

• Prepare forms, letters, reports and other administrative documents.

• Maintain organised physical and digital filing systems.

• Print, scan, photocopy and organise documents when required.

• Handle company and customer information with appropriate confidentiality.

Customer & Internal Support

• Assist with basic communication through WhatsApp, email and phone when required.

• Coordinate with customers and external parties to obtain documents or information.

• Assist the Biodata, Handover and other operations teams with administrative and coordination tasks.

• Follow up with relevant parties on outstanding information or actions.

• Assist with resolving basic administrative and operational issues.

• Escalate matters appropriately when they require further attention.

Systems & Process Improvement

• Assist with the implementation of new systems, tools and internal processes.

• Help improve existing administrative and operational workflows.

• Support digitalisation and automation initiatives.

• Identify repetitive or inefficient processes and suggest practical improvements.

• Assist with maintaining and updating internal SOPs, forms and documentation.

• Support ad-hoc projects and initiatives across different departments.

General Operations Support

• Provide administrative and operational support to the wider team when required.

• Assist with ad-hoc tasks, projects and company activities.

• Take ownership of assigned tasks and ensure they are followed through to completion.

• Support the team during busy periods and step in where additional operational support is needed.

• Full-time position with a growing company
• Exposure to different areas of business operations
• Opportunity to work on systems, process improvement and digitalisation
• Opportunity to grow with the company and take on greater responsibilities
• A dynamic working environment where your ideas and improvements can make a real difference