Responsibilities:
Tenant Acquisition & Leasing
- Source and secure suitable tenants to achieve occupancy targets and support business growth.
- Manage the full leasing cycle, including prospecting, pitching, negotiation, and tenancy agreement execution.
- Evaluate tenants’ business concepts, menus, and market positioning to ensure alignment with outlet’s strategy.
Tenant Onboarding & Pre-Opening
- Coordinate tenant onboarding, ensuring all pre-opening requirements are fulfilled (e.g. licenses, menu submission, permits).
- Guide tenants through setup processes, including utilities, equipment, and store readiness.
- Work closely with internal teams to ensure smooth outlet opening.
Tenant Relationship Management
- Build and maintain strong relationships with tenants to drive long-term retention.
- Respond to tenant enquiries, complaints, requests, and feedback promptly.
- Monitor tenancy expiry dates and initiate renewal discussions in a timely manner.
Operations & Compliance
- Conduct regular site visits to ensure compliance with operational, hygiene, and safety standards.
- Coordinate with Operations team on tenant move-in and move-out arrangements, inspections, and handover procedures.
- Escalate tenancy disputes, lease breaches, and commercial risks to management.
Leasing Strategy & Support
- Support new outlet openings and expansion activities.
- Track occupancy rates, renewals, and tenant feedback.
- Perform other leasing-related duties assigned by management.
Requirements:
- Diploma or Degree in Business Administration, Marketing, or related field.
- Minimum 3 - 5 years of relevant experience in leasing, retail, or F&B industry.
- Good communication, negotiation, and interpersonal skills.
- Good follow-up discipline and tenant relationship management.
- Proactive, results and detail oriented, and able to work independently.
- Able to manage multiple leasing projects, follow up with tenants promptly, and meet deadlines.
- Willing to travel for site visits and tenant meetings when required.
- Working Location: Mid Valley Northpoint Office, KL.
Job Type: Full-time
Pay: RM4,000.00 - RM6,000.00 per month
Benefits:
- Flexible schedule
- Maternity leave
- Opportunities for promotion
- Parental leave
- Professional development
Work Location: In person