全职 Order entry Specialist (AP Shift) 工作, 薪水 up to MYR 5,000, Agensi Pekerjaan Business Edge Personnel Services Sdn. Bhd. Selangor 公司招聘中 - Ricebowl

Working Hours

AP: 12 PM - 9 PM

Night Shift: 8 PM - 5 AM

Your Responsibilities

• Perform Email Triage as needed, containing enquiries, orders & complaints
• Acknowledge and enter sales orders (or complaints) promptly and accurately as they are received through various channels such as E-commerce platforms, EDI systems, customer portals, emails, and other communication methods according to the agreed set of business logic, workflow, priority schedule planned and also establish local set of guidelines
• Execute and manage order processing transaction accurately and promptly
• Billing plan/ downpayment creation during order entry
• Identify, investigate and resolve errors or discrepancies in orders or data, communicating with relevant stakeholders to resolve issues promptly
• Where appropriate, implement preventive measures to avoid recurrence
• Perform housekeeping activities for open orders
• Receive and carry out directions as provided by team leader
• Always demonstrate accuracy of work
• Review documentation and work according to procedures laid out
• Schedule work to be completed within set timeframes
• Communicate with teams/peers and team leaders to optimize work completion
• Ensure company guidelines and policies are always met
• Achieve Key Performance Indicators (KPI’s) and meet Development Plan
• Support service and customer priority strategies
• Support cost reduction and/ or process improvement initiatives

Mandatory:

• Diploma or BS/BA Business Administration, Statistics, Economics, Logistics, or related degree
• Fluent in English. Knowledge of other Asian languages an added asset
• A good team player with ability to work cross culture and function.

Pay: RM3,500.00 - RM5,000.00 per month

Benefits:

• Health insurance
• Maternity leave
• Opportunities for promotion
• Professional development

Work Location: In person