Position : Senior Manager / Manager – 3PL
Location : Quanterm Logistics HQ, Shah Alam , Selangor
Job Descriptions:
- Oversee end-to-end 3PL and warehouse operations to ensure smooth and efficient daily operations.
- Drive operational improvements through automation and effective implementation of WMS and TMS.
- Develop and implement SOPs to ensure operational standards, compliance and service quality.
- Lead customer acquisition initiatives by presenting warehouse facilities, logistics solutions and operational capabilities.
- Manage customer onboarding, implementation and ongoing relationships to ensure customer satisfaction and retention.
- Take ownership of the 3PL business P&L, including revenue growth, profitability and cost management.
- Monitor warehouse occupancy, pallet utilization and operational productivity to maximize business performance.
- Monitor operational KPIs, including OTIF, SLA, turnaround time and service quality.
- Lead, coach and develop the operations team to achieve business objectives.
- Work closely with Sales, Finance and other departments to drive business growth and operational excellence.
Job Requirements:
- Bachelor's Degree in Logistics, Supply Chain Management, Business Administration or a related field.
- Minimum 5–8 years of relevant experience in 3PL, logistics or warehouse operations.
- Proven experience in managing warehouse operations and 3PL business activities.
- Good knowledge of WMS, TMS, warehouse automation and logistics processes.
- Experience in P&L management, budgeting, cost control and profitability improvement.
- Proven ability to manage customer implementation, relationships and retention.
- Strong leadership skills with the ability to manage and develop operational teams.
- Good analytical, problem-solving and decision-making skills.
- Excellent communication, negotiation and stakeholder management skills.
Pay: RM8,000.00 - RM13,000.00 per month
Benefits:
- Cell phone reimbursement
- Free parking
- Health insurance
- Maternity leave
- Professional development
Application Question(s):
- What's your expected monthly basic salary?
- How much notice are you required to give your current employer?
Work Location: In person