全职 Business Development Cum Admin Support 工作, 薪水 up to MYR 2,500, Little Caliphs International Selangor 公司招聘中 - Ricebowl

• Diploma or Bachelor’s Degree in Business Administration, Management, Marketing, Training & Franchise Management, Education Management or any related field.
• Fresh graduates are encouraged to apply.
• Candidates with 1 years of experience in business development, sales coordination, franchise operations, collection follow up, operator management, or a related operational roles will have an added advantage.
• Good communication, coordination, reporting, documentation, meeting management, cross cultural communication, problem solving and stakeholder management.
• Able to multitask and manage deadlines
• Detail-oriented and responsible

• Coordinate international branch and overseas operator matters, especially for Middle East-related territories currently assigned to the position.

• Support international operators in communication follow-up, operational enquiries, documentation matters, programme support, and implementation coordination.

• Arrange and coordinate meetings, discussion materials, follow-up points, and action tracking for international operator matters.

• Maintain proper records of international communication, pending matters, decisions, and follow-up status.

• 2 Product Development, Product Knowledge, Training and Implementation Support

• Support product development, product improvement, training coordination, product knowledge support, and implementation follow-up for international branch matters where required.

• Assist in gathering feedback, market requirements, and implementation issues from international operators to support programme improvement and future international development.

• Coordinate with internal departments to obtain relevant programme updates, training materials, manuals, SOPs, guidelines, and supporting documents for international operators.

• Assist in adapting approved programme materials, operational guidelines, and support references to suit international market needs.

• Ensure international operators receive consistent and accurate communication aligned with LISB's approved direction, standards, and brand expectations.

• Identify support gaps, repeated issues, or implementation risks and escalate them to the Head of Franchise Operation for further action.

• 3. Documentation, SOP, Regulatory and Franchise Support

• Support preparation, updating, localisation, filing, and tracking of international-related documents, templates, workflow processes, manuals, SOPs, guidelines, and records.

• Assist with legal, licensing, regulatory, franchise conversion, and documentation coordination where required, subject to management direction and local jurisdiction requirements.

• Work with Admin& Operation Support and Customer Service & Data Coordinator to ensure international records, database references, and documentation are properly maintained.

• Support ISO-related record discipline for assigned international matters.

4. Cross-Functional and Management Reporting Support

• Coordinate with Finance, Legal, Education, Marketing, Merchandise, IT, or other departments when international matters require internal input or action.

• Prepare updates, summary reports, follow-up trackers, and issue logs for international branch matters as required by management.

• Proposed Structure Support management in monitoring international branch progress, readiness, execution issues, and operator support needs.

• Assist other Business Development personnel in international-related matters when required.

• 5. Key Performance Indicators:

• Timely follow-up and closure of international operator matters and assigned action items.

• Completeness andaccuracy of international communication records, reports, documentation trackers, and follow-up logs.

• Effective coordination of meetings, training support, product knowledge support, and implementation follow-up for assigned international matters.

• Reduced delays in international documentation, support communication, and internal coordination.

• Clear reporting of international risks, support gaps, and operational requirements to the Head of Franchise Operation.

• Lunch provided
• Training is provided
• Achievement bonuses are awarded
• Salary increment and bonus provided based on KPI review.
• Medical claims (Medical claim)
• Panel clinics are provided.
• Annual leave, Sick leave, Maternity leave, Paternity leave, and Marriage leave are provided.
• Build a career with us.
• Happy working environment
• Emphasize the Baraqah culture in the workplace
• Opportunity to show the talents and skills to solve the problems and tasks that have been entrusted.
• Medical and Hospitalisation Leave
• EPF
• SOCSO
• EIS