- Hung Hom Kowloon, Hong Kong Hong Kong
工作地点
职位描述
岗位职责
About us
Established in 1995, Forever Jewels is a wholesale fine jewellery manufacturer and supplier. From our Hong Kong branch office (the company is registered in Singapore), we serve retailers, boutiques, trade buyers and jewellery brands worldwide.
We specialise in gold, silver and titanium jewellery: retail-ready collections from everyday and classic pieces to fashion-led, artistic and high jewellery, set with natural and lab-grown diamonds, precious and semi-precious gemstones and hardstones. Our customers range from large commercial retailers to independent boutiques, luxury gift stores, fashion and online retailers.
Alongside our collections, we offer bespoke design and product development, working closely with designers and retail partners to create jewellery that is well made, refined and ready for their market.
The role
The Sales Manager drives revenue growth by winning, keeping and growing B2B accounts: retail jewellery chains, independent jewellers, international distributors and corporate clients. You will scale our wholesale business, manage manufacturing and supply agreements, and lead custom product lines into regional and global markets. Sales Executives report to you; you report to the Managing Director. A sales support team handles quotations and basic paperwork, so you focus on customers and getting sales.
Responsibilities
Team leadership: lead the Sales Executives and manage their customers and work, on top of your own accounts
Business development and pipeline: identify and secure new B2B accounts, wholesale buyers and regional distributors; research markets and target customers, and manage the pipeline from first contact to signed order
Key account management: maintain and deepen relationships with existing accounts to grow their share of business; run regular line reviews and product presentations with buyers, including at trade shows
Contract negotiation: negotiate and close commercial agreements and supply terms: minimum order quantities, delivery timelines, payment terms (bank transfer, letters of credit) and regional exclusivity
Product development and customisation: turn customer ideas and specifications into custom designs with our design team and factory; follow samples and production feedback so what we promise matches what the factory can make
Market intelligence and strategy: analyse competitors, market trends and buyer preferences, and use them to refine product positioning, pricing proposals and target account lists
CRM and reporting: keep client interactions, pipeline and forecasts up to date in our CRM, and give management regular data-driven updates
Working with AI: use AI agents day to day for market research, prospect lists, quotation and follow-up drafts, translations and reports, and help improve how the sales team uses them
Requirements
At least 3 years' experience as a Sales Manager, preferably in B2B jewellery, luxury goods or a related manufacturing/wholesale business
Experience in product development or customisation (from a customer brief to a finished custom product) strongly preferred
Hands-on experience using AI agents (e.g. Claude Code, Codex, Antigravity) and AI assistants to research markets, find targets and speed up work
Strong skills in analysing markets and researching the right target customers
Proven record of opening and growing accounts and negotiating commercial terms
Excellent written and spoken English; Cantonese, Mandarin or Arabic an advantage
Willing to travel for customer visits and trade shows, e.g. Hong Kong and Singapore jewellery shows
What we offer
Commission scheme, quarterly performance bonus and annual bonus
5-day work week, MPF, annual leave and statutory holidays
Direct access to our own design team and factory
Work Location: In person
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