全职 Customer Relations Assistant 工作, 薪水 up to MYR 2,800, Cardbiz Payment Services Sdn. Bhd. Selangor 公司招聘中 - Ricebowl

SPM, Siji, Diploma / Degree in Any Field

Fresh candidates are welcome to apply.

Customer service or administrative experience is an advantage but not required.

Basic computer knowledge (Microsoft Office, email, etc.).

Good communication and interpersonal skills.

Responsible and able to follow instructions.

Organized and able to handle multiple requests.

Willing to learn and provide support to users.

Able to work in shift, weekend and public holiday.

Receive and respond to basic inquiries or requests from users.

Log and track issues or service requests in the helpdesk system.

Assist users with simple troubleshooting or guidance when necessary.

Escalate issues to the appropriate team when further support is required.

Follow up on open requests to ensure timely resolution.

Maintain proper records and documentation of requests.

Provide general administrative support to the helpdesk or support team.