全职 Head of Training Operations (Aviation) 工作, 薪水, Michael Page Selangor 公司招聘中 - Ricebowl

• Great opportunity for growth.
• Attractive package and benefits.
  
  

About Our Client

The organisation operates in the Aerospace industry in Selangor, Malaysia.

Job Description

• Lead the delivery and execution of pilot and technical training contracts, including complex training solutions and customer on-boarding programmes.
• Develop operational delivery strategies aligned with financial goals and customer satisfaction targets.
• Manage, coach, and develop the training operations team while promoting a strong safety and continuous improvement culture.
• Establish, monitor, and analyse operational KPIs covering service delivery, safety, utilisation, capacity, and customer outcomes.
• Standardise and align operational processes, reporting frameworks, and systems with global and central functions.
• Lead operational review meetings to track performance, resolve issues, and ensure alignment with strategic objectives.
• Drive customer satisfaction and service excellence across all training programmes.
• Develop and maintain integrated training schedules covering both pilot and technical training activities.
• Conduct resource and capacity planning to optimise instructor utilisation, aircraft availability, and training infrastructure.
• Resolve operational conflicts and prioritise resources across multiple customer projects and maintenance activities.
• Coordinate with international training teams to ensure schedule alignment and resource sharing.
• Track programme milestones and ensure training contracts are delivered on time and within scope.
• Manage operational risks and implement mitigation plans to minimise disruptions and contractual penalties.
• Oversee change requests and ensure commercial implications are appropriately managed.
• Ensure all training documentation, certifications, records, and deliverables meet contractual and regulatory standards.
• Manage supplier selection and vendor performance to support training delivery requirements.
• Take ownership of operational budgeting, forecasting, and monthly performance reporting.
• Support proposal development, cost estimation, and contract negotiations by providing operational expertise.
  
  

The Successful Applicant

A Successful Head Of Training Operations Should Have

• Bachelor's Degree in Aviation Management, Aerospace Engineering, or a related discipline.
• MBA or advanced management qualification is advantageous.
• Minimum 10 years of experience within the aviation industry.
• At least 5 years of leadership experience managing training operations or a training environment.
• Strong understanding of aviation regulatory frameworks, including EASA Part 147, Part FCL, and CAAM requirements.
• Proven experience managing complex operational programmes and contract delivery.
• Strong stakeholder management skills with the ability to engage customers, regulatory authorities, suppliers, and senior leadership.
• Experience leading contract negotiations and managing commercial agreements.
• Strong financial and analytical skills with experience in budgeting, forecasting, and performance reporting.
• Ability to work effectively in high-pressure operational environments.
• Excellent problem-solving and decision-making capabilities.
• Professional fluency in English.
  
  

What's On Offer

• Competitive annual salary.
• Opportunity to work with a multinational corporation.
• Permanent position located in Selangor Darul Ehsan.
  
  

Apply to discuss this Head Of Training Operations role now!

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