全职 Client Support Associate 工作, 薪水 up to MYR 4,000, Radii Global Selangor 公司招聘中 - Ricebowl

We're Hiring: Client Support Associate

Are you passionate about helping people and providing excellent customer service? We are looking for Customer Service Representatives to join our team!

Job Responsibilities:

• Handle incoming customer calls and enquiries professionally.
• Assist customers with their questions, requests and complaints.
• Provide accurate information and effective solutions to customers.
• Ensure customer satisfaction through good communication and problem-solving skills.
• Meet assigned Key Performance Indicators (KPIs) and Service Level Agreements (SLAs).

Job Requirements:

• Open to Malaysian candidates only.
• Minimum SPM qualification with a passing result.
• Good communication skills.
• Able to communicate in Bahasa Malaysia and English.
• Mandarin and/or Cantonese speakers are encouraged to apply.
• Customer service or call centre experience is an advantage.
• Fresh graduates are welcome to apply.
• Customer-oriented with a positive attitude and willingness to learn.

Working Details:

• Location: Ara Damansara, Selangor.
• Working days and shifts: Depending on the assigned project and language requirements.
• Shift arrangements may vary depending on the customer support project.
• Immediate joiners are highly preferred.

Interested candidates are welcome to apply!

Please share your updated resume for further consideration.

Pay: RM2,300.00 - RM4,000.00 per month

Benefits:

• Additional leave
• Health insurance
• Opportunities for promotion
• Professional development

Work Location: In person