Job Description
Join Absolute Kinetics Consultancy (AKC) and be part of our growing team. We are looking for a proactive and service-oriented Account Management Executive to manage client accounts, understand their training needs and build long-term business relationships.
Key Responsibilities
- Manage a portfolio of corporate and individual client accounts
- Build and maintain strong relationships with new and existing clients
- Understand clients’ training requirements and recommend suitable courses and services
- Handle enquiries and provide timely follow-up on client requests
- Prepare quotations, proposals and other client-related documents
- Follow up on course bookings and business opportunities
- Identify opportunities for repeat business and additional services
- Coordinate with internal teams to ensure client requirements are met
- Maintain accurate client and account information in CRM
- Track account activities, follow-ups and client engagement
- Handle client feedback and service-related matters professionally
- Support other account management and business activities as required
Requirements
- Good communication and interpersonal skills
- Strong relationship-building and customer service skills
- Proactive, organised and attentive to details
- Able to understand client needs and recommend suitable solutions
- Good follow-up and coordination skills
- Comfortable using CRM systems, Microsoft Office and digital tools
- Able to work independently and as part of a team
- Experience in account management, client servicing, sales or customer service would be an advantage
- Training will be provided
What We Offer
- Training and guidance
- Career growth opportunities
- Exposure to account management and corporate client engagement
- Opportunity to develop client servicing and business skills
- Supportive and collaborative working environment
Employment Type: Full-Time
Location: Singapore
Apply now and join AKC!