Job Overview
We are looking for a disciplined and results-driven Branch Manager to lead Gomoto's motorcycle accessories retail operations. You will be responsible for driving sales, ensuring smooth daily operations, maintaining inventory accuracy, leading the retail team, and delivering excellent customer service for premium brands such as SHOEI, Alpinestars, and Cardo.
Key Responsibilities
- Operations & Reporting Discipline
- Oversee daily branch operations and ensure compliance with SOPs.
- Monitor branch performance and prepare weekly operational reports.
- Manage inventory, conduct stock audits, and minimise stock discrepancies.
2. Local Marketing & Content Generation
- Create engaging photos, videos, and product content for social media.
- Support local marketing campaigns and promotional events.
- Work closely with the marketing team to strengthen Gomoto's brand presence.
3. Sales & Customer Lead Management
- Achieve weekly and monthly sales targets.
- Monitor customer lead follow-ups and improve conversion rates.
- Deliver excellent customer service and handle escalated customer issues.
4. Team Leadership & Accountability
- Lead, coach, and supervise the retail team.
- Prepare staff schedules and monitor team performance.
- Participate in weekly performance reviews and implement improvement plans.