全职 Customer Service Representative (Warehouse Operations) 工作, 薪水, Sunroad Warehouse & Logistics Service Selangor 公司招聘中 - Ricebowl

Salary: RM2,000–RM3,000/month

Work Location: Subang Jaya

Job Summary

We are looking for a responsible and detail-oriented Customer Service Representative to support e-commerce order processing, handle customer inquiries, and coordinate with our China headquarters. Fresh graduates are welcome to apply, and relevant customer service experience is an advantage.

Job Description

• Process and manage orders from e-commerce platforms accurately and efficiently.
• Respond to customer inquiries and messages promptly and professionally.
• Coordinate with the China headquarters to resolve customer service issues and ensure smooth communication.
• Assist with daily order processing and warehouse-related customer service operations.
• Perform other duties as assigned by the supervisor.

Job Requirements

• A diploma or bachelor's degree is preferred. Outstanding fresh graduates are welcome to apply.
• Proficiency in Mandarin, English, and Bahasa Malaysia, with the ability to communicate effectively in all three languages.
• Good communication, problem-solving, and teamwork skills.
• Proficient in Microsoft Office applications, especially Excel and Word.
• Responsible, detail-oriented, proactive, and able to work independently as well as in a team.
• Comfortable working in a warehouse environment.
• Candidates with experience in e-commerce customer service, order processing, or B2B customer service will have an added advantage.

What We Offer

• Comprehensive on-the-job training
• Career development and growth opportunities
• Friendly and supportive working environment
• Opportunity to collaborate with the China headquarters and gain international work experience
• Annual 13th salary
• Fresh graduates are welcome to apply