全职 Assistant Store Manager 工作, 薪水 up to MYR 5,200 + commission, True Colour Media Group Johor 公司招聘中 - Ricebowl

Minimum 3 years of relevant experience in retail operations, preferably with 3–5 years in consumer electronics, technology products, lifestyle products or related industries.

Previous experience in retail team supervision, sales coaching or store management is preferred.

Diploma or Degree in Business Administration, Retail Management, Marketing or a related field is an advantage.

Proven ability to drive retail sales, improve customer experience and support store performance targets.

Strong leadership, communication and problem-solving skills with a hands-on and proactive attitude.

Good understanding of retail operations, stock control, merchandising and customer service standards.

Comfortable using POS systems, Microsoft Excel and other retail management tools.

Good command of English and Bahasa Malaysia.

Able to work independently, manage multiple responsibilities and perform effectively in a fast-paced retail environment.

Willing to work retail shifts, including weekends and public holidays, where required.

Support the daily operations of the retail store to ensure smooth operations, efficiency and excellent customer service.

Drive store sales performance by identifying sales opportunities, improving conversion rates and supporting the achievement of sales targets.

Supervise, guide and motivate retail team members to maintain high standards of product knowledge, sales performance and customer engagement.

Deliver professional product demonstrations and recommend suitable products or solutions based on customer needs.

Monitor key retail performance indicators, including sales results, customer conversion, average transaction value and staff productivity.

Coordinate with inventory and warehouse teams to monitor stock availability, conduct stock checks and maintain accurate inventory records.

Maintain high standards of store presentation, product displays, visual merchandising and overall shopping experience.

Handle online and offline customer enquiries, complaints, returns and aftersales matters professionally, coordinating with relevant departments when necessary.

Support staff training, work scheduling, task delegation and adherence to company policies and standard operating procedures.

Collaborate with marketing and online sales teams to support promotional campaigns, customer enquiries and retail sales initiatives.

Prepare regular sales and operational reports, identify areas for improvement and recommend practical solutions to store management.

Support continuous improvements in retail processes, team efficiency and customer satisfaction.