Company Overview
At Industrial Quality Management Sdn Bhd, we are a trusted manufacturer of high-quality plastic and metal parts, serving predominantly the automotive industry. With our headquarters in Shah Alam and branches in Bukit Beruntung, Tanjung Malim, and Gurun, we are proud to support Malaysia’s industrial sector with precision and reliability.
We are looking for a dedicated and detail-oriented Human Resource Assistant (Foreign Worker) to join our growing team. This role will support the HR department in managing daily operations, maintaining accurate records, and assisting in staff-related matters to ensure smooth and efficient HR processes.
Role Overview
The HR Assistant (Foreign Worker Management) is responsible for supporting the end-to-end management of foreign workers, including work permit applications and renewals, FOMEMA registration, government and agency liaison, worker documentation, hostel and transportation arrangements, employee welfare, and repatriation matters. The role requires close coordination with foreign workers, agents, Management, HR/Admin, government authorities, clinics, and other external parties to ensure all processes are completed accurately, timely, and in compliance with company and regulatory requirements.
KEY RESPONSIBILITIES
Foreign Worker Application & Documentation
- Prepare and coordinate documents for foreign worker applications with Kementerian Dalam Negeri (KDN) and relevant government agencies.
- Liaise with foreign worker agents and representatives regarding new applications, renewals, documentation, and related issues.
- Attend government agencies for foreign worker applications, renewals, and other related matters.
- Manage online registration for work permit renewal and FOMEMA processes.
- Prepare FOMEMA documents and bank drafts for registration and renewal.
- Arrange and accompany foreign workers for FOMEMA medical check-ups at appointed clinics.
- Arrange new foreign workers to open bank accounts after permit approval.
- Ensure all foreign workers have the required MyEG Green Card, passport, work permit, and related documents.
- Maintain and regularly update the foreign worker database and provide updates to the Admin/HR team.
- Submit/report new foreign worker intake to the relevant authorities, including Jabatan Tenaga Kerja (JTK).
Foreign Worker Contract & Renewal
- Monitor foreign worker permits and prepare an expiry summary at least 3 months before the expiry date.
- Ensure passport, permit, visa, and other renewal processes are initiated on time.
- Highlight and report any foreign worker-related issues to Management/HOD.
- Assist workers in critical medical situations and arrange transportation to hospitals when required.
- Provide basic counselling and assistance to foreign workers when issues arise.
- Report missing, runaway, or other serious foreign worker cases to Management and relevant authorities.
- Coordinate FOMEMA medical check-ups for permit renewal.
Hostel & Worker Welfare Management
- Maintain an updated record of foreign worker hostels and occupancy.
- Arrange hostel placement for new foreign workers.
- Monitor hostel safety, cleanliness, and basic health conditions through regular inspections.
- Recommend corrective actions or additional facilities to Management where necessary.
- Monitor the number of workers assigned to each hostel.
- Coordinate hostel arrangements, including adding or ending accommodation contracts.
- Monitor monthly hostel bills including rental, water, electricity, and other related expenses.
- Coordinate workers' transportation arrangements to and from the workplace, where applicable.
End of Contract / Repatriation
- Conduct a survey and confirm foreign workers' intention to return home at least 3 months before contract completion.
- Inform Management regarding workers who wish to return home before their contract ends.
- Prepare check-out documentation/memo.
- Inform workers of flight details, salary arrangements, costs, and other necessary arrangements.
- Coordinate transportation to the airport, including timing, luggage, and travel arrangements.
- Accompany/assist workers returning to their home country when required.
General HR & Administration
- Assist the HR/Admin Manager or HOD with other duties assigned by Management.
- Maintain cleanliness and proper condition of the HR department and common areas.
- Prepare and monitor monthly cleaning duty rosters.
- Maintain proper filing and records of foreign worker-related documents.
- Assist with HR activities and other administrative matters when required.
- Support the Company in maintaining compliance with applicable foreign worker and employment requirements.
REQUIREMENTS
- Diploma/Degree in Human Resources, Business Administration, Management, or related field.
- Fresh graduates with strong interest in HR and foreign worker management are encouraged to apply.
- Candidates with 1–3 years of experience in foreign worker management, HR administration, manufacturing, or related areas will have an advantage.
- Good knowledge of foreign worker documentation, permit renewal, FOMEMA, KDN/JTK processes, or government-related procedures is an added advantage.
- Good communication and interpersonal skills.
- Able to communicate effectively with foreign workers, agents, management, and government agencies.
- Good organisational and documentation skills.
- Able to work independently and follow up on multiple cases and deadlines.
- Willing to travel to government agencies, FOMEMA clinics, hospitals, banks, hostels, and other locations when required.
- Proficient in Microsoft Office, especially Excel and Word.
- Responsible, proactive, patient, and able to handle confidential employee information.
- Possess a valid driving licence and own transportation is an advantage.
Pay: RM2,300.00 - RM2,800.00 per month
Benefits:
- Additional leave
- Cell phone reimbursement
- Company car
- Free parking
- Opportunities for promotion
- Professional development
Work Location: In person