全职 Business Development Managers (Local F-B FMCG) - Bursa PLC 工作, 薪水 up to MYR 9,000, AG STAFFING Federal Territory 公司招聘中 - Ricebowl

Business Development Managers (Local F&B FMCG) - Bursa PLC

A. Local Business Development

• Identify and develop new business opportunities within the Malaysian market.
• Build a pipeline of potential customers, distributors, wholesalers, retailers, pharmacies, food-service operators and institutional buyers.
• Conduct customer visits, product presentations and commercial discussions.
• Follow up on enquiries, samples, quotations, trials and purchase orders.
• Develop business opportunities across modern trade, general trade, pharmacy, food service, industrial, e-commerce and OEM channels.
• Prepare customer development plans and sales strategies for assigned market segments.
• Support the company’s expansion into new Malaysian states, territories and sales channels.

B. New Customer Acquisition

• Identify potential customers through market research, referrals, exhibitions, networking events and direct approaches.
• Arrange meetings and present Group’s company profile, manufacturing capabilities and product portfolio.
• Understand customers’ business requirements, target prices, product specifications and expected sales volume.
• Prepare commercial proposals and recommend suitable products to customers.
• Maintain regular follow-up until the opportunity is converted into a confirmed commercial order.
• Ensure proper customer onboarding, including account opening, credit assessment, pricing approval and product setup.

C. Existing Customer Management

• Maintain strong relationships with existing customers and business partners.
• Conduct regular customer visits and performance reviews.
• Identify opportunities to increase sales through new products, additional pack sizes, cross-selling and promotional programmes.
• Monitor customer ordering patterns, stock movement and payment performance.
• Address customer concerns and coordinate with the relevant departments to resolve issues promptly.
• Ensure customers receive timely updates on pricing, product availability, promotions and new product launches.

D. Retail and Distribution Development

• Identify and appoint suitable local distributors, wholesalers and sales agents.
• Evaluate potential distributors based on financial capability, customer network, warehouse facilities, sales coverage and market experience.
• Support negotiations relating to territory, pricing, sales targets, payment terms and minimum purchase commitments.
• Monitor distributor sales performance, inventory levels, market coverage and collection status.
• Support product-listing applications with supermarkets, pharmacies, convenience stores and other retail chains.
• Coordinate promotional activities, product sampling, roadshows and in-store campaigns with customers and distributors.
• Ensure distributors and retailers comply with approved pricing and brand guidelines.

E. Key Account Development

• Support the development and management of key accounts, including supermarkets, pharmacies, convenience stores, e-commerce platforms and food-service groups.
• Prepare listing proposals, product presentations, trading terms and promotional plans.
• Monitor sales performance by outlet, product and promotion.
• Coordinate with internal teams to ensure sufficient stock and timely delivery for promotional campaigns.
• Prepare post-promotion evaluations and recommend improvements.
• Develop strong working relationships with purchasing, category management and merchandising teams.

F. OEM and Private-Label Business

• Identify local OEM, ODM, contract manufacturing and private-label opportunities.
• Gather customers’ requirements relating to formulation, packaging, target price, minimum order quantity and product claims.
• Coordinate with R&D, Quality Assurance, Production and Purchasing teams on samples and product-development projects.
• Prepare quotations and commercial proposals covering product specifications, pricing, packaging, lead time and payment terms.
• Monitor each project from initial enquiry through sampling, commercial trial, customer approval and mass production.
• Ensure all approved product requirements are properly documented before production begins.
• Protect Group’ confidential formulations, manufacturing processes and intellectual property.

G. Brand Development

• Support the growth of Group-owned brands, including other brands introduced by the Group.
• Develop local sales channels and suitable market positioning for each brand.
• Coordinate product launches, roadshows, sampling activities and promotional campaigns.
• Work with the Marketing team to prepare brochures, product presentations, digital content and trade materials.
• Collect feedback from customers and consumers on product quality, packaging, taste and pricing.
• Monitor competitor products, promotions, market prices and new product launches.
• Recommend product improvements and new product opportunities based on market feedback.

H. Sales and Profitability Management

• Achieve assigned monthly, quarterly and annual sales targets.
• Ensure sales are generated at the company’s approved gross profit margin.
• Prepare sales forecasts by customer, channel and product.
• Monitor quotations, sales orders, outstanding payments and customer credit limits.
• Negotiate commercial terms within the authority approved by management.
• Seek management approval for special pricing, rebates, promotional support or extended credit terms.
• Coordinate with Finance to follow up on overdue accounts.
• Avoid sales arrangements that may create excessive credit, inventory or collection risks.

I. Product and Market Research

• Conduct market research on Malaysian FMCG trends, customer preferences and competitor activities.
• Analyse product pricing, pack sizes, sales channels and consumer positioning.
• Identify gaps in the market and recommend new products or product improvements.
• Prepare competitor-comparison reports and market-opportunity assessments.
• Gather market intelligence from customers, distributors, retailers and exhibitions.
• Provide practical recommendations to management based on market findings.

J. Internal Coordination

• Coordinate closely with R&D, Production, Quality Assurance, Regulatory, Finance, Purchasing, Marketing, Warehouse and Logistics teams.
• Ensure customer requirements are communicated accurately to all relevant departments.
• Provide realistic sales forecasts to support production and inventory planning.
• Monitor product-development, packaging and registration timelines.
• Conduct internal meetings for new products, customer projects and promotional activities.
• Escalate delays, customer complaints, stock shortages and commercial risks to management promptly.

K. Customer Complaints and Service

• Act as the main commercial contact for assigned customers.
• Record and acknowledge customer complaints promptly.
• Coordinate with Quality Assurance, Production, Warehouse and Logistics teams to investigate complaints.
• Provide customers with timely updates and proposed corrective actions.
• Monitor replacement goods, credit notes or other approved resolutions.
• Maintain proper records of customer complaints and follow-up actions.

L. Reporting

• Prepare weekly business development and sales reports.
• Maintain an updated customer and opportunity pipeline.
• Report on:
• Sales revenue and gross profit;
• New customer development;
• Quotations and samples issued;
• OEM and private-label projects;
• Retail-listing progress;
• Promotional activities;
• Outstanding payments;
• Customer complaints;
• Competitor activities;
• Key challenges and required management support.
• Prepare monthly sales performance analysis against budget and target.
• Present market-development proposals and improvement plans to management.

Job Types: Full-time, Permanent

Pay: RM6,000.00 - RM9,000.00 per month

Work Location: In person