A. Business Development and Sales
- Identify and develop new business opportunities to increase company revenue and market share.
- Establish and maintain relationships with hospitals, clinics, nursing homes, rehabilitation centres, senior living facilities, and other healthcare organisations.
- Promote the company's medical products, assistive devices, elderly-care equipment, and related services.
- Identify potential customers and conduct business visits, presentations, product demonstrations, and sales meetings.
- Prepare quotations, proposals, and business presentations for prospective clients.
- Follow up on sales leads, enquiries, quotations, and business opportunities to secure new contracts and orders.
- Achieve monthly and annual sales targets and other KPIs set by management.
B. Strategic Partnerships and Networking
- Develop referral partnerships with hospitals, doctors, healthcare professionals, physiotherapists, occupational therapists, and other relevant stakeholders.
- Establish partnerships to support post-hospitalisation care, rehabilitation, and transition-from-hospital-to-home services.
- Build relationships with nursing home operators, caregivers, distributors, and industry partners.
- Participate in industry events, exhibitions, trade shows, conferences, and networking activities.
- Explore collaboration opportunities to expand the company's products and services.
C. Market Research and Business Planning
- Conduct market research to identify industry trends, customer needs, competitor activities, and potential growth areas.
- Identify opportunities in elderly care, rehabilitation, assistive technology, and ageing-in-place solutions.
- Recommend new products, services, and business strategies to improve competitiveness.
- Monitor competitor pricing, market developments, and customer feedback.
- Prepare business development plans and recommend strategies to achieve company objectives.
D. Customer Relationship Management
- Maintain strong relationships with existing customers and business partners.
- Understand customers' business needs and recommend suitable products or services.
- Provide professional customer service and coordinate with internal departments to resolve issues.
- Follow up with customers to encourage repeat business and long-term partnerships.
- Maintain an updated database of prospects, customers, partners, and sales activities.
E. Sales Administration and Reporting
- Prepare regular business development reports, sales forecasts, and pipeline updates.
- Maintain accurate records of customer visits, meetings, enquiries, quotations, and follow-ups.
- Monitor sales performance against targets and report progress to management.
- Coordinate with the sales, operations, finance, and clinical teams to ensure smooth delivery of products and services.
- Assist with preparing marketing materials, proposals, presentations, and promotional campaigns.
F. Other Responsibilities
- Represent the company professionally in meetings, presentations, and industry events.
- Support new business initiatives and company expansion plans.
- Undertake business trips and customer visits when required.
- Perform other reasonable duties assigned by management from time to time.
Pay: RM1,800.00 - RM2,800.00 per month
Work Location: In person