全职 Customer Relation Assistant (Proton) 工作, 薪水 up to MYR 2,500, Gag Auto Selangor 公司招聘中 - Ricebowl

JOB DESCRIPTION

• Manage customer service experience by creating a supportive customer satisfaction work environment e.g. welcome, greet and direct customers, offer refreshment
• Prepare and provide Customer Service Analysis report
• Perform all operational tasks as company policy guideline
• To handle, track and resolve customer complaints
• To manage service appointment system
• To register customer complaint within 24Hours and ensure daily tracking and updates of customer complaints
• Participate in required process improvements teams and project/ task forces as assigned by Service Manager

JOB REQUIREMENT

• Minimum SPM with minimum 3 years of working experience with 2 years in Customer Service line; or
• Diploma (CRA) with 2 years experience or
• Pleasant personality with good interpersonal skills
• Computer literate

Pay: RM2,200.00 - RM2,500.00 per month

Benefits:

• Maternity leave
• Meal provided
• Opportunities for promotion
• Professional development

Work Location: In person