WAITER / WAITRESS
Job Responsibilities:
- Greet and welcome customers in a friendly and professional manner.
- Take customers' food and beverage orders accurately.
- Serve food and drinks to customers promptly and efficiently.
- Explain menu items, promotions, and daily specials to customers.
- Respond to customer questions and provide recommendations when required.
- Ensure tables are clean, organized, and properly set.
- Check on customers during their meals and attend to their needs.
- Handle customer requests, feedback, and complaints professionally.
- Clear and clean tables after customers finish their meals.
- Assist with billing and payment collection when required.
- Coordinate with kitchen and bar staff to ensure smooth service.
- Follow food safety, hygiene, and restaurant procedures.
- Refill condiments, cutlery, and other dining supplies.
- Assist with opening and closing duties.
- Perform other duties assigned by the supervisor or management.
Requirements:
- Good communication and customer service skills.
- Friendly, polite, and presentable.
- Able to work in a fast-paced environment.
- Good teamwork and time-management skills.
- Responsible, punctual, and hardworking.
- Willing to work shifts, weekends, and public holidays.
- Previous F&B experience is an advantage.
Job Types: Full-time, Permanent
Pay: RM1,700.00 - RM2,600.00 per month
Work Location: In person