全职 Customer Service Lab Chemist 工作, 薪水, VHR Consultancy Pahang 公司招聘中 - Ricebowl

Role Overview

Responsible for laboratory activities that deliver technical support to internal teams and external customers. The role also supports Technical Customer Service (TCS) Managers in product evaluation and application development projects across coatings, plastics and consumer applications.

Key Responsibilities

• Ensure laboratory operations comply with local safety and environmental regulations.
• Maintain a safe, organised laboratory through proper use of personal protective equipment (PPE), good housekeeping, and appropriate chemical labelling and storage.
• Maintain laboratory records, including chemical inventories, waste disposal documentation, safety data sheets, risk assessments, asset records, test methods and work instructions.
• Plan and complete daily laboratory activities within the required timelines.
• Collaborate with regional technical service laboratories to exchange best practices and provide technical support.
• Assist TCS Engineers with product characterisation, application performance testing, customer complaint investigations and product quality improvement initiatives.
• Support TCS Managers in customer technical projects, comparative studies, competitor benchmarking, application development and new product evaluation.
• Conduct product and application training for internal sales teams and distributors.

Requirements

• Degree in Chemical Engineering, Polymer Science or Chemistry.
• At least five years of experience in the coatings or plastics sector, including hands-on experience in a coatings or polymer laboratory.
• Ability to operate coatings or polymer laboratory testing equipment and analytical instruments.
• Knowledge of edible oil refining processes would be an added advantage.
• Proficiency in English and Mandarin is an advantage.
• Strong communication and presentation skills.