Intern, Growth Marketing 工作, TNG Digital Federal Territory 公司招聘中 - Ricebowl

At TNG Digital, part of TNG Digital Group, we build the tech behind TNG eWallet, one of Malaysia’s most used apps for payments and everyday life. Millions of people rely on us daily, not just to pay, but to manage money, access financial services, and get things done faster and simpler. Behind it all is a team that likes to question how things are done, move quickly, and try new ideas. If you enjoy solving real problems and seeing your work used at scale, you will feel right at home here.

What You'll Do:

1. GOrewards Campaign Support

• Support monthly GOrewards campaigns, including calendar scheduling, campaign setup, partner campaigns and coordination of deliverables.
• Assist with timely asset curation and coordination with Brand and CRM.
• Draft and quality-check push notification copy under the guidance of the Growth Marketing team.
• Perform campaign readiness checks on mechanics, links, assets and customer journeys.
• Support omni-channel campaign execution across in-app, social media, digital marketing, ATL and PR channels where relevant.

2. Catalogue & Partner Support

• Support the Catalogue and Partnerships teams in maintaining catalogue hygiene and mechanics accuracy.
• Check that partner rewards meet publication standards and readiness requirements before launch.
• Update partner performance trackers and highlight fast- or slow-moving rewards for team review.
• Maintain internal documentation, checklists and readiness templates.

3. Campaign Planning & Operations

• Assist in developing campaign workplans and go-to-market deliverables.
• Support Big, Mid and Small campaigns across planning, execution and post-campaign analysis.
• Coordinate with Product and UED on campaign-page readiness and customer-experience improvements.
• Perform user acceptance testing, document issues clearly and follow up on fixes before launch.
• Curate, organise and quality-check campaign assets for in-app and out-of-app channels.

4. Reporting & Analysis Support

• Extract, clean and organise daily, weekly and monthly redemption and campaign data.
• Update GOrewards, catalogue and campaign performance trackers accurately and on time.
• Support basic funnel analysis, anomaly checks and post-campaign reporting under team guidance.
• Summarise campaign learnings, open questions and recommended follow-up actions.
• Support Customer Lifecycle Management initiatives and simple growth experiments.

5. Cross-BU Collaboration

• Coordinate with CRM on segmentation, tagging and push-notification requests.
• Support collaboration with Financial Services, Commercial, Merchant Services and Brand teams on shared growth initiatives.
• Work with Product Development and UED on UX feedback, bug reporting and UAT follow-up.
• Prepare meeting notes, action trackers and status updates for Ecosystem, Taskforce and cross-BU projects.
• Support market research, creative ideation, audience segmentation and A/B testing to drive Growth KPIs.

6. Key Stakeholders

• CRM, Product Development, UED, Brand, Catalogue Management, Partnerships, Ecosystem, Digital Marketing and Cross-BU Product Marketing

Role Requirements:

1. Technical Skills

• Working knowledge of Microsoft Excel or Google Sheets and PowerPoint or Google Slides.
• Comfortable working with data, trackers and dashboards; able to identify simple patterns and ask relevant questions.
• Able to write clear marketing messages, push notifications and basic campaign content.
• Interested in experimentation, customer journeys and user acceptance testing.
• Familiarity with CRM, analytics or campaign-management tools is an added advantage.
• Comfortable using approved AI tools for research, analysis or content support, with attention to fact-checking and confidential-data handling.

2. Soft Skills

• High attention to detail and willingness to learn.
• Clear written and verbal communication skills.
• Curious, proactive and comfortable asking questions when requirements are unclear.
• Able to organise multiple tasks and meet agreed deadlines.
• Team player who collaborates well across functions and responds constructively to feedback.
• Reliable and consistent in documentation and follow-through.

3. Experience & Qualifications

• Currently pursuing a Diploma or Bachelor’s degree in Marketing, Business, Advertising, Communications, Analytics or a related field.
• Available for a full-time internship of at least three months; a longer placement is preferred.
• Relevant coursework, student projects, extracurricular activities or prior internship exposure in marketing, analytics or operations is welcomed.
• Interest in e-commerce, fintech, loyalty, CRM or campaign operations is an added advantage; prior full-time experience is not required.

What you get:

Work your way

• Flexible working hours

Rewards that grow with you

• Monthly lifestyle allowance via TNG eWallet

What it’s like to work here:

We care about people who take ownership, speak up, and want to make things better. Titles matter less than impact. Good ideas can come from anyone.

You will be working with people who are curious, practical, and not afraid to challenge each other in a good way.

Note: Only shortlisted candidates will be contacted.