全职 Senior Account Manager 工作, 薪水 up to MYR 6,500, Werkwonder Selangor 公司招聘中 - Ricebowl

Must Have :

• 3–5 years of experience in account management or business development.

• Experience in the iGaming or online entertainment industry.

• Solid understanding of payment gateway technologies (e.g., card acquiring, e-wallets, PSPs).

• Background in or exposure to fintech platforms or digital payments.

• Strong communication, negotiation, and presentation skills.

• Analytical mindset with ability to interpret data and client metrics.

• Fluent in English (additional languages are a plus).

Nice to Have :

• Familiarity with AML/KYC, fraud prevention, and payment compliance frameworks.

• Regional experience across SEA, EU, or LATAM markets.

• Experience working with CRM tools (e.g., Salesforce, HubSpot) and BI dashboards.

We are seeking a dynamic and results-driven Key Account Manager (KAM) to manage and grow strategic relationships within the international iGaming and online payment gateway sectors. The ideal candidate will have strong fintech experience, a customer-centric mindset, and the ability to navigate complex commercial and regulatory landscapes.

You’ll be the main point of contact for high-value clients, ensuring optimal integration, satisfaction, and long-term value creation.

• Own and manage a portfolio of high-value iGaming and fintech accounts across multiple regions.

• Serve as the primary liaison between clients and internal teams (tech, compliance, product, risk).

• Monitor and analyse client performance, usage, and KPIs to identify upsell and cross-sell opportunities.

• Coordinate with technical teams to ensure smooth onboarding and integration of payment solutions.

• Lead strategic business reviews, performance reports, and partnership growth plans.

• Stay updated on regulatory changesandcompliance issues in online gaming and payments.

• Resolve client issues proactively and escalate when necessary to meet SLA standards.

• Support the product team with feedback to optimise features and enhance the payment ecosystem.

• Competitive salary + performance bonus
• Flexible working arrangements 
• Growth in a fast-paced, global fintech
• Career development