Job Summary
The Clinic Assistant supports daily operations in the clinic to ensure a smooth, friendly experience for patients and families. Have strong administrative and customer service skills, as well as proficiency with CMS and Excel are essential.
Key Responsibilities
- Manage patient registration, appointment scheduling, and follow-up using the clinic’s Clinic Management System (CMS).
- Maintain accurate patient records, medical documentation and update information promptly.
- Assist the doctors with coordination of daily patient flow.
- Assist the doctors with basic clinical tasks, including taking vital signs, blood collection, medication dispensing and simple medical tests.
- Welcoming patients, handle front-desk tasks including enquiries, payments, and issuing receipts.
- Handle patient enquiries professionally via walk-ins, phone calls, and online platforms.
- Prepare consultation rooms and ensure cleanliness, hygienic, and readiness of the clinics.
- Generate reports, track clinic metrics, and perform basic analysis using Excel.
- Manage inventory and support stock replenishment.
- Communicate professionally with parents, caregivers, and external partners.
- Ensure confidentiality and compliance with clinic policies.
- Assist with health screening programme and other clinic services.
Requirements
- Minimum SPM qualification. Diploma qualification (healthcare or administration-related fields preferred) is an extra advantage.
- Having experience working as a clinic assistant is extra advantage, fresh graduate is encouraged to apply
- Proficient in CMS systems and computer applications, especially Microsoft Excel is an extra advantage.
- Good communication, organisation, and multitasking skills.
- Able to travel within reasonable distance from one clinic to another clinic (within group) is an extra advantage.
- Multiple opening in either Jalan Yap Kwan Seng – KL, Damansara Heights – KL, or Sungai Way – Selangor. Kindly stated your location availability upon submission of Resume/CV.
Benefits & Perks
- Clinic in Kuala Lumpur is reachable using public transport (bus and train)
- Clinics operate during weekdays as of now
- OT is available upon clinic assistance need to work out of working hours/duty
- Annual Leave & Medical Leave
- EPF, SOCSO & EIS contributions
- Training, professional development and career growth opportunities
- Supportive and collaborative working environment
- Employee engagement activities
Pay: From RM1,700.00 per month
Benefits:
- Opportunities for promotion
- Professional development
Work Location: In person