Key Responsibilities
- Client Service: Greet guests warmly, offer refreshments, and guide them to the correct beauty station.
- Scheduling: Book, change, and confirm appointments using salon software.
- Communications: Answer phone calls, reply to emails, and manage social media inquiries.
- Financial Tasks: Process cash and card payments, issue receipts, and balance the cash drawer.
- Sales: Promote retail products, gift cards, and special promotional packages.
- Maintenance: Keep the front desk and waiting area clean, organized, and stocked with supplies.
Qualifications and Skills
- Education: High school diploma or equivalent.
- Experience: 1+ year in customer service, retail, or front desk roles.
- Technical Skills: Basic computer literacy and familiarity with booking or POS software.
- Soft Skills: Friendly attitude, strong multi-tasking skills, and clear communication.
Pay: RM1,724.33 - RM2,016.57 per month
Benefits:
- Dental insurance
- Flexible schedule
- Opportunities for promotion
Work Location: In person