Internship Customer Support - Operations 工作, 薪水 up to MYR 1,500, MR International Group Kelantan 公司招聘中 - Ricebowl

Key Responsibilities

• Assist with customer onboarding, follow-ups and general enquiries related to RETAiX.
• Coordinate customer invitations, reminders and attendance for RETAiX Introduction Sessions.
• Support customer bonus redemption and maintain accurate follow-up records.
• Assist with customer data collection, basic data preparation, uploading and reporting.
• Coordinate with customers and internal teams on required information and dashboard setup progress.
• Perform other administrative and operational support duties as assigned.

Requirements / Qualifications

• Currently pursuing a Diploma or Degree in Business Administration, Marketing, Information Systems, Data Analytics or related fields.
• Good communication and interpersonal skills.
• Basic knowledge of Microsoft Excel or Google Sheets.
• Organised, responsible and able to follow up on assigned tasks.
• Willing to learn new systems and work collaboratively with the team.
• No prior working experience required.

We are looking for a proactive and organised intern to join our RETAiX team. This role provides hands-on experience in customer engagement, onboarding, data coordination and business technology solutions.

About RETAiX

RETAiX is a retail business technology solution that helps retailers organise, monitor and analyse business performance through data reporting and dashboards. As a Customer Success Intern, you will support customer onboarding, collect business information, coordinate training sessions and provide day-to-day customer support, gaining practical exposure to customer service, retail operations and technology-based solutions. Training and guidance will be provided; no prior working experience is required.