- Customer Support & Consultation: Serve as a primary point of contact for clients, answering technical or product-related queries regarding IT hardware, software licenses, or cloud solutions.
- Sales & Quotation Support: Assist the IT sales team in preparing price quotes, technical proposals, tender documents, and product demonstrations.
- Order Processing & Tracking: Enter sales orders, coordinate deliveries or software deployments, and track shipping or licensing statuses with vendors and logistics teams.
- CRM & Data Management: Update and maintain customer records, sales pipelines, lead databases, and activity logs in the company's CRM platform.
- Product Knowledge: Stay updated on current IT catalog items, specs, warranty terms, and promotional tech bundles to recommend appropriate options to clients.
- Administrative Assistance: Prepare weekly/monthly sales reports, presentations, and internal meeting minutes to support the sales department.
- Vendor & Cross-Department Coordination: Liaise with technical support, pre-sales engineers, and procurement teams to resolve client issues or fulfill custom orders.
Pay: RM2,500.00 - RM3,500.00 per month
Benefits:
- Additional leave
- Flexible schedule
- Opportunities for promotion
- Professional development
- Work from home
Education:
- Diploma/Advanced Diploma (Preferred)
Language:
Work Location: Hybrid remote in Kuala Lumpur (Kuala Lumpur)